Founded by Andy, a service engineer with over a decade of experience in the food industry, AD Engineering has been in operation for over 14 years.
Customer service has served as the cornerstone of our operations since the beginning; we pride ourselves on providing personalised and passionate experience, ensuring our customers feel supported and valued.
Our aim is to deliver swift, flexible response and robust solutions with minimal wait times. We believe that transparency is fundamental to operational excellence, with a strong focus is on developing long lasting client relationships over short term commercial opportunity.
AD Engineering was established to address the industry’s deficiencies in customer support, inconsistent service, and high costs. We offer the same quality of service at fairer prices, backed by a carefully selected team of industry experts.
We add value through extensive support and have simplified our services, enabling customers to self-support. For example, all our refurbishments come with necessary part numbers, allowing customers to order replacements directly from manufacturers or through us for next-day delivery, thus empowering them to be more self-sufficient and reducing their reliance on original manufacturers.
Through strategic innovation, we can provide service contracts, machine refurbishments, and manufacturing of packaging machine parts, frequently repurposing old machine bodies, updating them to meet modern electrical and mechanical standards.
THEADVANTAGES
Committed to customer service excellence and meaningful innovation.
Consistently delivering on quality and value, with robust processes and reliable service.
Open in our communication, promoting honesty and operating with accountability.
Nurturing, mentoring and developing our people
THE HEART OF THE OPERATION
Stay up to date with our latest news, receive exclusive deals, and more.
